Sunday, December 2, 2007

#17 On Library 2.0 & Web 2.0

Source David Lee King Library 2.0 ripples post(24/8/2007)http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/

Culture change
Interesting as we must ask the question where is SLV placed on this wheel > We are probably balanced on the brink of "customer participation" with the project for federated searching and investigating what aspects of web2.0 should be added to our website. The hard part is "Trust staff to interact digitally" and as we continue with a strongly controlled website and levels of control regarding communicating to the outside world except at the reference question level. This then challenges staff and library as staff need the support and encouragement to put themselves out there and to be encouraged that it is what the library wants to happen and no one will be checking and correcting their actions. I don't know how we achieve this but the culture shift to staff being "experts" and "having a voice of their own", not to be a sanctioned clone of their colleagues giving the same statement in the same way is the next step.

This is the view expressed in all the web readings listed from:
Kelly's notes on Web2.0 through OCLC's web2.0 presentation and Kings Library ripples and is backed up by SLV21 statements and NSLA's Big bang at http://www.nsla.org.au/publications/papers/2007/pdf/NSLA.Discussion-Paper-20070629-The.Big.Bang..creating.the.new.library.universe.pdf

Web2.0 OCLC newsletter
The highligts from these items, included
Icebergs by Anderson
* Just in case collections >are not needed as all on web > well this not quite the case and there is a lack of trust that the googles and microsofts will share freely even if it happens. It is a sobering thought that libraries need to take note of growing digital born (and only alive on a virtual platform - blog, podcast etc, as more information will never be reassembled in printed format
* User ed> new ways to communicate with those who use and don't use libraries> the most sobering element is that web2.0 offerings do not spend a lot of time explaining how you use them, most energy goes into how you create an account. So library services that are so complicated that users need to be train to use them are flawed and should be rebuilt to user-centric service
* Come to us service model> the library is not the gatekeeper of information now, if it ever was> we need to promote library as a place users want to be (both the virtual and physical place)

Librarian2.0 Skills set by Stephens
* plan for users > focus on the user and his needs not library systems and their needs
*embrace tools > focus on collaboration> meet users in their space
*control technolust > technology is a tool not the idol
*make good/fast decisions > change happens fast and constantly> decisions should be base on user need
*trendspotter> always be looking for new ways to engage with users and what the new "thing" will be
*get content> content is conversation> you cannot wait for the world to find you

Future place by Shultz
*Libraries are?> collections, conversations andconvocations of people, ideas & artifacts > Libraries are communities
*Library1.0> are Books> as commodities to be collected, inventoried, organized & warehoused
*Library2.0> are products packaging books and becoming redundant as more becomes digital and globally accessible unless the library moves to
*Library3.0> is Service> embracing Web3D> and tailoring information to user needs by developing relationships with users and personalising our libraries to be where the user is, even in 2nd life
*Library4.0> is Experience> libraries as idea labs embracing the social attributes of the web where library1.0-4.0 attributescoexist> to create a knowledge spa as a space, a retreat and a safe social world

Web2.0 Catalogues
Catalogue changes are already flagged with
>Federated Search, picking up FRBR,BrowseFacets, clustering and relevance rankng
>Website and catalogue tools to embrace>RSS, tagging & social sharing and commenting

SLV21 and SLV@Swanston looking at>choice where the user wants to be, how the user wants to work & socialize in a single space both virtual and physical
For us this meansus is to do work once and use it many ways

World cat, a master work
Librarylabs, a good way to test some of the new features coming from the federated search project
Washington state, I love the 'Seattle Post-Intelligencer' example and would like to see similar work done as a regular pattern for journals and newspapers

No comments: